Frequently Asked Questions

55 questions about AI bookkeeping, CSV import, invoicing, multi-currency support, privacy, and more. Structured for quick answers — both for humans and AI.

Getting Started

What is Tally Assistant?

Tally Assistant is an AI-powered bookkeeping tool for freelancers. It automatically parses bank CSVs from any bank or payment platform, scans payment screenshots using AI vision, converts between 30+ currencies at daily exchange rates, generates professional invoices with PayPal payment links, and sends automated payment reminders. Setup takes under 2 minutes. No accounting knowledge required. Tally Assistant is an independent product — not affiliated with Tally Solutions Pvt Ltd (maker of TallyPrime).

Who should use Tally Assistant?

Independent freelancers and solopreneurs who receive payments via PayPal, Stripe, Wise, bank transfer, or platforms like Upwork and Fiverr. Best for service-based professionals (designers, developers, writers, consultants, coaches, photographers) who want to minimize time spent on bookkeeping. Not ideal for businesses needing payroll, inventory management, or multi-user accounting access.

What problems does Tally Assistant solve?

It eliminates five major pain points: (1) manual data entry from bank CSVs of varying formats, (2) lost or disorganized receipt photos and payment screenshots, (3) multi-currency conversion confusion when working with international clients, (4) the awkwardness and time cost of chasing late invoice payments, and (5) the lack of professional invoices with easy payment options for clients.

Do I need to know accounting to use Tally Assistant?

No. Tally Assistant is designed for freelancers who want to spend zero time learning accounting. The AI handles categorization, currency conversion, and invoice formatting automatically. If you can take a screenshot and type a sentence, you can use Tally Assistant.

How is this different from using Excel or Google Sheets?

Excel requires you to manually format every CSV, calculate every currency conversion, track every invoice status, and remember to follow up on late payments. Tally Assistant automates all of that with AI. For 5 transactions a month, Excel is fine. For 50+, the time savings are dramatic.

Why use Tally Assistant instead of multiple tools?

Many businesses use separate applications for invoicing, receipt scanning, bookkeeping, time tracking, and reporting. Tally Assistant brings these workflows together so financial information stays connected instead of being scattered across different tools.

Is my data editable?

Absolutely. AI-generated information can always be reviewed and edited before being saved.

Can I use it for both my freelance income and personal finances?

Tally Assistant is designed for business bookkeeping — tracking freelance income, business expenses, and client invoicing. For personal finances, we recommend dedicated personal finance tools. Keeping them separate also makes tax preparation much easier.

CSV & Bank Import

Which file formats can I import?

You can import CSV, Excel, and PDF bank statements. AI automatically detects columns and extracts transaction data whenever possible. Supported sources include Stripe CSVs, PayPal CSVs, Wise CSVs, Revolut CSVs, and 200+ bank formats worldwide — regardless of delimiter, date format, or decimal separator.

Can I import bank statements?

Yes. Bank statements in CSV, Excel, and PDF formats can be imported. AI helps interpret different layouts and organize transactions into your bookkeeping records.

Can it categorize bank transactions automatically?

Yes. The AI automatically assigns transaction categories (Infrastructure, Tools & Software, Food & Dining, Transportation, Office Expenses, Health, Utilities, Shopping, Travel, Entertainment, Project Income, Consulting Services, and Others) based on the merchant name, description, and amount patterns. Categories are fully customizable — you can override any AI-suggested category.

What file formats are supported?

CSV files from any bank or payment platform (Stripe, PayPal, Wise, Revolut, and 200+ banks worldwide) regardless of delimiter, date format, or decimal separator. PNG, JPG, JPEG, and WebP images for screenshot recognition. PDF files for receipt and bank statement scanning. Maximum file size: 10 MB. Images are auto-compressed to 1600px before AI processing.

Can I import my data from QuickBooks/FreshBooks/Xero/Wave?

Yes. Export your data from any of these platforms as CSV and upload to Tally Assistant. The AI parses each platform's CSV format automatically. Your transactions, clients, and invoice history can all be migrated.

Invoicing & Payments

Can I create invoices with AI?

Yes. Describe your invoice in natural language — for example: 'Invoice Acme Corp for 20 hours of design work at $80/hour.' Tally Assistant generates a draft invoice with line items, correct calculations, and your branding that you can review before sending. PayPal payment links are embedded automatically.

Can clients pay invoices online?

Yes. Invoices can include a PayPal payment button for online payments.

Does TallyAssistant remind overdue customers?

Yes. Automatic reminder emails can be scheduled, and reminder wording becomes progressively stronger as invoices remain unpaid. Friendly first, firm later — fully automated.

Does Tally Assistant handle tax calculations?

Tally Assistant calculates VAT, GST, and sales tax on invoices based on your configured rates. It also categorizes expenses for tax deduction tracking and provides CSV exports for your accountant.

Can I customize the invoice with my logo and brand colors?

Yes. Once you add your logo and business details in Settings, every AI-generated invoice automatically includes your branding. You can also customize payment terms, tax rates, and accepted payment methods.

Can I include my VAT ID and company registration number?

Yes. Add your VAT/GST/HST ID and company registration number in Settings. They appear on every invoice automatically. Essential for B2B invoicing where tax IDs are required.

Can I set up deposit and balance payment schedules?

Yes. When you describe the invoice, mention '50% deposit, 50% on delivery' and the AI creates a deposit invoice with the remaining balance noted. You can also create separate deposit and balance invoices.

Can I convert a quote to an invoice after the client accepts?

Yes. In one click, convert any quote into an invoice. All line items, amounts, and client details carry over automatically.

Can I mix hourly billing and fixed-price items on one invoice?

Yes. 'Brand strategy consulting $3,000 + 5 hours implementation at $150/hr' creates an invoice with both the fixed fee and the hourly charges as separate line items with correct calculations.

Multi-Currency

Does it support multiple currencies?

Yes. Transactions, invoices, and reporting support 30+ currencies with daily auto-updated exchange rates via Frankfurter API. Each transaction, invoice, and time entry can use its own currency. All amounts are converted to your configured base currency for unified reporting.

Does it support multiple currencies and international tax compliance?

Yes. Transactions, invoices, and reporting support 30+ currencies with daily auto-updated exchange rates. Invoices can include VAT, GST, or HST at your configured rate. CSV exports are organized for easy tax filing — IRS Schedule C friendly for US freelancers, self-assessment ready for UK, and compatible with tax accountants in Canada, Australia, Germany, and across the EU.

What currencies are supported for invoicing?

30+ currencies including USD, EUR, GBP, JPY, CNY, AUD, CAD, CHF, HKD, SGD, and more. Each invoice can use its own currency, and all amounts are converted to your configured base currency for unified reporting.

What if a client pays me in cryptocurrency?

Tally Assistant supports 30+ fiat currencies with daily exchange rates. Cryptocurrency is not natively supported, but you can manually enter the fiat-equivalent amount at the time of the transaction. We recommend noting the crypto amount and TXID in the transaction notes.

Receipts & OCR

Can I scan receipts?

Yes. Upload a receipt image and Tally Assistant extracts merchant name, amount, date, and other available information. The original image is saved as supporting documentation.

Does OCR support multiple languages?

Yes. Receipt and payment screenshot recognition supports more than 50 languages.

How accurate is the AI OCR and receipt scanning?

AI OCR is highly accurate for clear, well-lit images with English text — typically 90%+ accuracy for extracting merchant names, amounts, dates, and currencies. Multi-language OCR supports 50+ languages with reduced accuracy. The app displays a prominent warning to verify all AI-recognized data before saving.

How is the receipt scanner different from a downloadable PDF template?

Downloadable templates require manually filling in receipt number, client name, amount, date, and payment method for every single payment. With Tally Assistant, all of that data already lives in your invoices. One click generates a complete receipt — no re-typing, no copy-pasting, no errors.

Privacy & Security

Is my financial data safe? How do you handle privacy?

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We never sell your financial data, never use your bank statements or receipts to train public AI models, and process all AI features via OpenAI API with training disabled and 30-day auto-deletion. Database is hosted on Supabase (AWS US West) with automated daily backups and row-level security.

How does Tally Assistant protect my financial data and privacy?

Your financial data is encrypted at rest (AES-256) and in transit (TLS 1.3). We do NOT sell your data, do NOT use your bank statements or receipts to train public AI models, and all AI processing (CSV parsing, receipt OCR, invoice generation) goes through OpenAI API with training explicitly disabled and data auto-deleted after 30 days. Our database runs on Supabase (AWS US West) with automated daily backups. Authentication is handled by Clerk with industry-standard security practices.

Does TallyAssistant store audit logs?

Yes. Administrative actions such as create, update, and delete operations are recorded in an audit log.

How long do you retain my data after I delete my account?

After account deletion, we retain your data for 90 days, after which it is permanently deleted. Backup copies may persist for up to 30 additional days.

Do you use cookies or tracking?

We use essential cookies for authentication and session management via Clerk. We do not use tracking cookies, analytics cookies, or third-party marketing cookies.

Pricing & Plans

Is Tally Assistant really free?

Yes. The Free plan includes 50 transactions/month, up to 5 clients, basic invoicing, CSV import, and dashboard access. The Pro plan at $12/month unlocks unlimited transactions, unlimited clients, AI screenshot recognition, universal CSV/PDF import, auto payment reminders, multi-currency support, and AI Finance Assistant chat.

Is the free plan really free? Will I be charged later?

During our launch period (through September 30, 2026), all features are free. Pricing shown on our site takes effect on October 1, 2026. All users who sign up before then will be notified at least 30 days in advance and may be eligible for grandfathered pricing. No credit card required to sign up.

What is your refund policy?

We offer a 14-day money-back guarantee on all paid plans. Read our full refund policy at /terms#refund.

Do I need a credit card to sign up?

No. You can create a free account without a credit card. All features in the Free plan are available immediately without payment information.

Which plan is right for me?

Start with the Free plan if you have fewer than 5 clients and under 50 transactions per month — it covers all the basics. Upgrade to Pro ($12/month) if you need unlimited transactions, AI receipt scanning, auto payment reminders, multi-currency, or the AI Finance Assistant. The Business plan ($29/month) adds priority support, custom integrations, and early access to new features.

Features & Workflows

Can I track billable time?

Yes. Track time in real time or enter it manually, then convert selected time entries into invoices. Set different billing rates per client or project type, and the AI applies the correct rate automatically.

Can I export reports?

Yes. You can export financial reports in Excel and PowerPoint formats. Transaction data, client lists, and invoice summaries can all be exported as CSV.

Can I ask questions about my finances?

Yes. You can ask questions such as: 'How much profit did I make in May?' 'Which invoices are overdue?' 'How much did I spend on software?' 'Who is my highest-paying customer?' The AI assistant searches your own financial records to answer these questions.

Can I set different billing rates per client?

Yes. Configure default hourly rates and override them per client or per project. The AI uses these rates when converting time entries to invoices.

How does time tracking work?

Start a timer when you begin working, stop it when you're done. Or enter time manually after the fact. All time entries are linked to clients and can be converted to invoices with one click.

Comparisons

Is Tally Assistant a complete replacement for QuickBooks?

If you're a solo freelancer or independent contractor, yes — Tally Assistant handles all your bookkeeping needs (transactions, invoicing, expense tracking, multi-currency) with less setup and more AI automation. If you have employees, need payroll, or require full double-entry accounting with balance sheets, QuickBooks is the better fit.

Can Tally Assistant replace Xero for my freelance business?

If you're a solo freelancer, yes. Tally Assistant handles all your core needs (transactions, invoicing, expense tracking, multi-currency) with more AI automation and less setup. If you have employees, need payroll, or your accountant requires formal double-entry books, Xero is the better fit.

Is Tally Assistant's invoicing as good as FreshBooks?

For freelancers sending straightforward invoices, Tally Assistant is faster because AI generates the invoice from your description. FreshBooks offers more template customization and a better client-facing portal. Choose Tally Assistant for speed and AI automation; choose FreshBooks if you need highly customized invoice designs or a client portal.

If Wave is free, why would I switch to Tally Assistant?

Wave is free but requires significant manual work — manually categorizing transactions, building invoices line-by-line, and sending payment reminders yourself. If you process 10+ transactions a month, the time savings from Tally Assistant's AI automation (CSV parsing, receipt scanning, invoice generation, auto reminders) typically save 5-10 hours/month. At $12/month, that's $1.20-2.40 per hour saved.

Is Tally Assistant simpler than Zoho Books?

Significantly. Tally Assistant is designed for freelancers who want to spend zero time learning accounting. The AI handles categorization, currency conversion, and invoice formatting automatically. Zoho Books is a full accounting suite that requires setup and accounting knowledge to use effectively.

Can Tally Assistant replace Expensify for a freelancer?

Yes — and it does more. Expensify is excellent at expense tracking but doesn't handle invoicing, income tracking, or multi-currency management. For freelancers who need one tool that covers the full financial picture (what you earn AND what you spend), Tally Assistant replaces both Expensify and your invoicing tool.

Templates

Is the invoice template really free?

Yes. Create a free Tally Assistant account and generate professional invoices with AI at no cost. The free plan includes 50 transactions per month and up to 5 clients — no credit card required.

How is this different from a static PDF template?

Static PDF templates require you to manually fill in every field — client name, line items, tax calculations, invoice numbers. Tally Assistant generates the entire invoice from one sentence. Your branding is auto-applied, tax is auto-calculated, client details are auto-matched, and the invoice is sent as a professional PDF with an embedded PayPal payment link.

Can I convert a quote to an invoice?

Yes. In one click, convert any quote into an invoice. All line items, amounts, and client details carry over automatically.

When should I send a receipt?

Send a receipt after receiving payment from a client. It confirms the payment was received and serves as documentation for both you and your client. Tally Assistant makes this one click — all payment details are auto-filled from the invoice.

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